Frequently asked questions
When will my order ship?
Orders ship within 5–7 business days. You’ll receive tracking information once your order has been fulfilled.
What is your return policy?
All sales are final. No returns or exchanges.
Will items restock?
Core Collection pieces remain available. Limited Drops are produced in small runs and will not restock once sold out.
How can I get early access?
Join our email list to receive private invitations, early access to limited releases, and upcoming event details.
Do you ship internationally?
Yes, international shipping is available. Rates and delivery times vary by location and will be calculated at checkout.
How can I contact La Familia?
For all inquiries, use the Contact form on our site. Our team will get back to you within 2–3 business days.